How to use it
Tick the box, then describe the problem. Include the make, model and year if you know them. Ask the mechanic sends that message. A longer reply can take up to 20 seconds.
Each question stands alone. The next one does not remember the last. There is no account.
What you get back
A written suggestion of possible causes and things to check. If you quote a fault code, such as P0033, it will try to explain that code. It cannot see the car, plug into an OBD socket, or tell you the fault for certain.
Do not treat the reply as the last word on brakes, steering, airbags, or anything else that affects whether the car is safe to drive. If you are unsure, take it to a garage.
Separate checks, if you have the registration
The mechanic does not pull these in for you. They are different tools:
- MOT history, including advisories and recorded mileage.
- Mileage check.
- CO2 and ULEZ.
- Outstanding finance, stolen and recall checks.